TL;DR
- OnePlus has confirmed that its North American Community website will be shutting down permanently on August 16, 2026.
- The company urges users to manually save any posts, photos or guides beforehand.
- Eligible OnePlus phones will be able to switch to ColorOS 17 voluntarily, and users will also have the option to switch back to OxygenOS later.
Specifically in the US, the company confirmed that its regional Community platform will be shut down next month. It also revealed a few additional program changes that weren’t mentioned in the media briefing we attended earlier.
In A post posted on the US Community forumOnePlus has reiterated that it will stop selling new products in the US and Canada as part of its broader global strategy. However, the biggest new announcements concern its online community and future software plans.
Say goodbye to the OnePlus Community
OnePlus has confirmed it communityus.oneplus.com and the application will be permanently closed on August 16, 2026 at 11:59 PM ET.
Until then, members can continue to access the forum to revisit discussions and upload content they wish to save. Once closed, posts, comments, photos, guides, tutorials, and other community contributions will no longer be publicly available.
The company urges users to manually save anything they want to save before the deadline, as it won’t move community content elsewhere.
Instead of maintaining a dedicated North American forum, OnePlus said it’s launching a new global Discord server where users from around the world can continue discussions and connect.
Invitation link will be shared soon. However, OnePlus notes that the Discord server is only intended as a community space and will not serve as an official customer support channel.
Users can switch back from ColorOS
Yesterday, OnePlus confirmed that ColorOS will be the future software platform for its phones, and that eligible devices will be able to update to ColorOS 17 upon release.
A new FAQ answers an important question that remains unanswered. We now know that existing OnePlus users on OxygenOS will not be forced to switch to ColorOS. The update will be optional for eligible devices.
More importantly, OnePlus has said that users who install ColorOS can switch back to OxygenOS if they’re not satisfied. The company didn’t say how the refund process would work or which versions of OxygenOS would be available, saying those details would be announced at a later date.
Meanwhile, older OnePlus phones that are not eligible for the ColorOS 17 upgrade will continue to receive software maintenance under the current roadmap.
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